Privacy policy

ProdFarmer

ProdFarmer is fully committed to the respect for privacy and the protection of personal data in general, as well as to the processing thereof in a responsible manner and in compliance with the applicable national legislation and the General Regulation of Data Protection (RGPD). This Privacy Policy describes ProdFarmer's general privacy policies and practices that apply to the personal data we collect, use and share with our customers, business partners, suppliers and other organizations with whom we have or may have a relationship commercial, for several purposes:

1. Processing of personal data made or shared by ProdFarmer

a) Internet sites and other online services

By visiting one of our sites or by using our online service, ProdFarmer registers the information necessary to grant access to the owner, for the operation of the site and for compliance with legal and security requirements regarding the operation of the site, such as such as passwords, IP address, and browser settings. We also collect information about the incumbent's activities during the visit and to customize the experience of using the site to, for example, record the incumbent's preferences and settings and collect statistics to help us improve and develop our products and services.

b) Requests for information, orders or support

When an owner contacts ProdFarmer as part of a request for information, to order a product or service, to request support, to participate in a forum or other collaborative or social tool, we collect the information necessary to respond to the request, to grant access to the product or service, to provide support and to contact the holder. For example, we collect the name of the holder and contact information, details about the request and the agreement between the holder and ProdFarmer to answer, send and invoice the request, or information of customer satisfaction surveys. We retain such information for administrative purposes, in defense of the rights of ProdFarmer, and in the scope of the relationship with the owner. When a holder provides the name and contact information to register in the context of such a request, that registration may be used in the future to identify him when visiting our sites. To order the services and products, it may be necessary to register a holder identifier, which may also allow you to customize and control the owner's privacy settings.

c) Cloud services

We collect information about the use of the ProdFarmer cloud services by the incumbent to enable the operation of product features, to improve the user experience, to customize the interactions with the incumbent, to inform our customers about the general use of the services, to provide support and improve and develop our products and services.

d) Contact with potential / customers, partners and suppliers

Within the scope of ProdFarmer's relationship with its clients / potential customers, partners and suppliers, professional contact information (such as name, contact details of the company, position or function of its employees, subcontractors, consultants and authorized holders) for the purpose of contract management, response to requests, supply of products and services, provision of support, billing and management of services or relationship.

e) Visits to installations

ProdFarmer records individual visits to its own premises (name, identification and contact information professionals) and uses video surveillance systems in some places for the safety of people and property.

f) Marketing actions

Most of the personal information we collect comes from direct interactions with them. When a person registers at an event, we may collect information within the organization of the event and during an event, such as participation in sessions and survey results. We combine the personal data we collect to develop aggregate analysis and business information for the conduct of our business and for marketing purposes. The holder may choose to receive information by e-mail, telephone or postal mail about our products and services, or to register in subscriptions. When you visit our sites or use our services, ProdFarmer may provide you with personalized information. The holder always has the possibility to cancel the reception of such personalized communications by sending an email to info@prodfarmer.com.

2. Sharing of personal data

Where appropriate, ProdFarmer may have to share personal data with selected partners to assist in the provision of products or services to the incumbent or the company in which it performs or to respond to its requests with the authorization of the incumbent. When selecting suppliers and partners, ProdFarmer takes into account their data processing processes. If ProdFarmer decides to sell, buy, merge or otherwise reorganize its activity, such a transaction may involve the disclosure of personal data to buyers or potential buyers, or the receipt of such data from sellers. It is the practice of ProdFarmer to seek to ensure adequate protection for personal data in these types of transactions. In certain circumstances, personal data may be subject to disclosure to public entities for legal proceedings, orders or legal proceedings. ProdFarmer may also share the personal data of the owner to protect the rights or property of ProdFarmer, its business partners, suppliers, customers or others, whenever it considers that such rights or property have been or may be affected.

3. Personal data’s security and integrity

The purpose of ProdFarmer is to protect personal data and preserve its accuracy. ProdFarmer implements adequate physical, organizational and technical protection measures to protect the holder's personal data against unauthorized access, use or disclosure. ProdFarmer also requires its suppliers to protect such personal data from unauthorized access, use or disclosure.

4. Retention Period

ProdFarmer does not retain personal data for longer than is necessary to fulfill the purposes for which it was collected, including processing security in compliance with legal and regulatory obligations (eg for audit or accounting purposes), litigation regarding the treatment, and for the establishment, exercise or defense of lawsuits. As circumstances may vary according to context and services, other additional specific communications from ProdFarmer may provide more detailed information on the retention terms applicable in each case.

5. How to contact us

For questions related to this Privacy Policy, please contact us at dpo@compta.pt.

6. Rights of the holder of personal data

The holder may at any time request access to, update or correction of their personal data. If personal data are processed on the basis of legitimate interests, the holder has the right to object to processing based on his or her specific situation. You also have the right to request that your personal data be deleted, to request their portability and to oppose the receipt of direct marketing by contacting info@prodfarmer.com. If you believe that the processing of your personal data by ProdFarmer is not in compliance with national legislation or the RGPD, please contact us by email at dpo@compta.pt.

7. Changes to ProdFarmer's Privacy Policy

ProdFarmer may periodically update this Privacy Policy, as well as any other specific privacy notice.